The IWK Health Centre and the BALANCE for Autism Team are committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the BALANCE Program and LMS and governs data collection and usage. By using the BALANCE Program and LMS, you consent to the data practices described in this statement.

Collection of your Personal Information

The IWK Health Centre collects personally identifiable information, such as your email address, name, home or work address or telephone number. The IWK Health Centre also may collect anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by The IWK Health Centre. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by The IWK Health Centre for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the BALANCE Program.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through BALANCE for Autism public message boards, this information may be collected and used by others. Note: the IWK Health Centre does not read any of your private online communications.

Use of your Personal Information

The IWK Health Centre and its agents collect and use your personal information to operate the BALANCE Program and deliver the services you have requested. The IWK Health Centre and its agents may also use your personally identifiable information to inform you of other products or services available from BALANCE for Autism and its affiliates. The IWK Health Centre and its agents may also contact you to conduct research about your opinion of current services or of potential new services that may be offered.

The IWK Health Centre and its agents do not sell, rent or lease its customer lists to third parties. In addition, the IWK Health Centre and its agents may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the IWK Health Centre and its agents, and they are required to maintain the confidentiality of your information.

The IWK Health Centre and its agents will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the IWK Health Centre or the site; (b) protect and defend the rights or property of the IWK Health Centre; and, (c) act under exigent circumstances to protect the personal safety of users of BALANCE for Autism, or the public.

Security of your Personal Information

The IWK Health Centre secures your personal information from unauthorized access, use or disclosure. BALANCE for Autism secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Use of Information for Research Purposes

The IWK Health Centre or its agents may use information that you provide for research purposes. This information could be explicit responses to questions posed in the program’s modules or data based on your interaction with the intervention. This information may be used to make modifications to BALANCE for Autism.

Changes to this Statement

The IWK Health Centre will occasionally update this Statement of Privacy to reflect company and customer feedback. The IWK Health Centre encourages you to periodically review this Statement to be informed of how the IWK Health Centre is protecting your information.

Contact Information

The IWK Health Centre welcomes your comments regarding this Statement of Privacy. If you have questions or concerns in relation to this Statement of Privacy, or you wish to seek more information on the IWK Health Centre’s privacy policies and reporting procedures, please visit us at http://www.iwk.nshealth.ca/page/privacy-and-confidentiality